If your business is like most others, printing is a major part of your daily operations. When you’re on a deadline, you need to know that your printer won’t derail your efforts. In a busy office, dealing with printer problems can end up near the bottom of your to-do list.
If you’re experiencing any of these five issues, it’s important to decide whether your printer just needs repair, or if it’s time to retire it and upgrade.
Here are five common print problems, and what to do when they occur.
- Toner Lines – If you are seeing lines on finished prints, it can be due to several potential reasons. Resolving the problem might be as simple as cleaning the glass, or as complicated as a fuser problem or drum replacement. If cleaning the glass doesn’t work, you’ll need a service call.
- Wrinkled Pages – Worn out paper trays, rollers, feed assemblies, or even just moisture can cause wrinkled pages. If your problem is due to humidity or paper trays it’s an easy fix. Set-up a dehumidifier, or purchase new paper trays and replace them. If it’s because of worn feed rollers or fuser assembly you’ll need to call your technician.
- Dust – Dust can clog machines and lead to paper jams. Occasional professional cleaning can keep your printer running perfectly.
- Prints Are Too Light or Too Dark – Try resetting the density levels. If this doesn’t work, it might mean the print drum is at the end of its lifecycle and needs replacing.
- Spots – Random spots mean that there is a problem with the drum. Replacing it should eliminate this problem.
Repair or Replace?
So, should you repair or replace your printer? Well, there are several factors to consider including the age of your device and the features it offers. Technology is constantly changing and new devices offer features you won’t find in printers that are just a couple of years old. If a new device improves productivity or lowers your per-page cost, it might make sense to replace it.
Not sure whether to repair or replace your printer? Give us a call and let us show you your options. We’re always here to answer your questions and help you make the best choice for your business and your budget.